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a fost răspuns

You have received an order for a brand which you no longer produce. Write an answer,
explaining why you are unable to supply the article in question and offering a substitute.


Răspuns :

Dear customer (sau poți pune un nume),we are sorry to inform you that our company does no longer produce The Dog Toy ,but we are happy to offer you The Dog Toy Pro ,a better version of the one you wanted.Please let us know if you want to change your order.
We are very sorry for the inconvenience and hope to hear from you soon!
Angela-Customer support manager