Va rog sa ma ajutati..!! Trb sa fac o scrisoare.!! You ordered a camcorder and paid by credit card but you were sent the wrong model and you were overcharged.Write a letter of complaint explaining what happend and saying what action you expect the company to take. (120-180 words)
I must inform you that the model of the ordered camera doesn't match with the model you sent to me. Here are the details: (scan of the invoice with the wrong model received from the retailer, 3 pictures with the package plus a screen capture with the order from the website). Because the mistake is yours I want to return the camera to you and get my money back, or the exact model I ordered. By paying online I have a right to return the product in 30 days so please be kind and help me.
