We have the pleasure to inform you that your goods will be dispatched to you tomorrow morning by Express Delivery.
Unfortunately we could not risk to send you the camera you had ordered, as it was damaged on arrival in our warehouse. Therefore we had to wait for the next delivery from our supplier.
We kindly ask you to accept our candid apology for the delay in delivering the goods to you.
As you our constant customer, please accept our offer of a free carry case for the camera, and also of 3 films as a compensation of any inconvenience we caused you.
Hoping this unpleasant situation will not occur in the future,
