2. What do the following words refer to? 1. headline 2. franchise 3. culture shock 4. hate crime 5. malware tolerance a. a feeling of confusion felt by someone visiting a country or place that they do not know b. a crime committed against someone because of their race, religion, nationality c. a line of words printed in large letters as the title of a story in a newspape d. computer software that is designed to damage the way a computer work e. acceptance of behaviour and beliefs that are different from your own f a series of films that have the same or similar titles, such as Star Wars