5 To help you think about the organisation of

the letter, complete the plan of the content

below, adding useful linking words and phrases

from the answer.

Opening paragraph: Reason for writing

Information included:

Linking phrases: I am writing to.

Second paragraph:

Information included:

Linking phrases: Firstly,. ;

On top of that.

Third paragraph: more

problems

Information included:

Linking phrases: However,. ;

Final paragraph:

Information included:

Linking phrases: I suggest that.

problems.